Data Copy
You can request a copy of your data
jaya App Privacy Policy
This page explains data protection, cookies, and user rights; the policies apply equally to users from Dhaka using bKash, Nagad, and Rocket.
Effective Date and Legal Basis
Effective Date: August 2026. We process personal data on three clear bases: consent, contract, and legitimate interests.
| Processing Purposes | Legal Basis | Right to Withdraw |
|---|---|---|
| Create Account | Agreement | Limited upon account closure |
| Session and Security | Legitimate Interest | Browser cookies can be disabled |
| Support Chat | Agreement | May be deleted after support ends |
| Marketing Consent | Consent | Can be closed at any time |
| Device Identification | Legitimate Interest | Limited browser settings can be used |
This policy defines five main tasks, each with separate controls, so that users from Dhaka or any other location can understand what is happening
jaya App Consent-Based Process
Consent means you grant permission yourself
Newsletters, promotional messages, and some cookie settings fall into this category; even after logging in you can change permissions from the dashboard
If you withdraw consent, future messages stop; past transactions or security logs are not deleted, as they are kept under separate rules
Contract-Based Data Protection
Some information is required to operate the
When registering for jaya, name, phone number, and device information are required; this ensures sign-in, support, and secure sessions work properly
During top-ups on bKash, Nagad, Rocket we only use necessary verification data; unnecessary data is not collected, and account matching is faster
Legitimate Interest and Limited Use
Security is our top priority
Limited logs are kept to detect fake logins, bot traffic, and unauthorized devices; these logs include 99.1% uptime monitoring, session stability, and error detection data
This information is usually rotated within 30 days and may be kept longer only for investigations or legal needs, under strict controls
For more information, our Terms And Responsible Gaming Policy See
User Rights and Control
Correction
Requests to correct incorrect information
Delete
Deletion can be requested if there are no legal
You may also disable cookies from the browser, but sign-in and session memory may be somewhat limited
How cookies work
Security Cookie
Used to prevent fake sessions
Preference Cookies
Keeps language and interface
Usage Analytics
Page load and click pattern understanding
Many Dhaka users open the site on mobile data, so cookies are kept light, and unnecessary tracking is reduced
Privacy Contact
If you have questions, contact Support
Our Contact Page From here you can send data, cookies, or rights-related requests; jaya Help also has quick guidance
In short, your data protection, cookies, and rights are all under control in the jaya App